Quality, Environment, Occupational Health and Safety and Energy Management Systems

As Imperial Tobacco Sigara ve Tütüncülük San. ve Tic. AŞ, With Integrated Management System consisting of Quality, Environment, Occupational Health and Safety and Energy Management Systems that we have created according to our vision, mission, principles and values; we aim to act in line with legal and other requirements, to meet the needs and expectations of our stakeholders and to gain their trust, to fulfil our responsibilities towards the society, the environment and our employees, to continuously improve our quality and to contribute to sustainable development.

In accordance with this purpose, we are committed to;

• Fulfil the needs of ITG policies, legislation, and other suitability obligations which we are responsible for complying and following,
• Ensure continuity in meeting customer expectations with our customer-focused and competitive approach and by handling customer complaints effectively,
• Produce on time, at optimum cost, in line with our quality plans,
• Systematically identify hazards and analyse occupational safety risks; and to work for the goal of 'Zero Accident' by eliminating or effectively controlling those risks,
• Provide a safe working environment by incorporating OHS Culture into all business processes
• Create safe and healthy working conditions to prevent occupational diseases,
• Prevent pollution in line with our environmental impacts determined to protect the environment,
• Use resources efficiently; to minimize the waste associated with our products, packaging, and production process,
• Reduce our impact on climate in the context of our value chain,
• Increase our energy performance by using energy resources efficiently and giving priority to energy efficient products in our investments and choices, and to support approaches to improve energy performance in design activities,
• Discuss successes and challenges with suppliers to ensure continuous improvement by supplying products and services in a sustainable and socially conscious manner,
• Raise awareness and improve in our business and supply chains, by recognizing our importance, influence, and role in encouraging respect for human rights,
• Create a more diverse and inclusive organization that reflects our consumer base and communities in which we operate,
• Achieve continuous improvement and success by using “Plan, Do, Check, Take Precautions” approach that includes determining our objectives, targets, and action plans,
• Provide the necessary resources and trainings to achieve our goals,
• Identify, evaluate, and follow risk factors and opportunities that may affect the achievement of company goals, within the scope of corporate risk management approach, according to impact and probability, and to take actions, when necessary,
• Take all our employees’ opinions by encouraging them to contribute to the implementation and development of Quality, Environment, Occupational Health and Safety and Energy Management Systems, and to place the awareness that the relevant activities are the common responsibility of all employees by establishing an open communication environment, and to create this culture,
• Fulfil the requirements of this policy together with all our employees.